Civil Mediation Services in London

Concilium Dispute Resolution helps people settle personal conflicts

Concilium Dispute Resolution’s practice is based in South East London and serves clients in London (M5 area) in person for civil mediation.

The benefits of mediation when dealing with personal disputes

Financial Savings

The main factor that convinces people that civil mediation is the right dispute resolution tool for them is financial savings. Our mediation fees are significantly more affordable than court or tribunal-related costs.

Time-saving

Our mediation appointments can be scheduled within 5 days of receiving instructions. The mediation process usually takes a day, or two at the most for more complex disputes.

Confidentiality

Confidentiality is essential in the mediation process. We do not call any witnesses, nor is there any audience present; only the clients and mediators. What is discussed individually with a client is not shared with the other client unless authorised.

Support

Our mediators support clients through their conflict resolution process during the mediation sessions and we also follow up 6 to 8 weeks after the dispute resolution agreement is drafted to ensure that parties are still aligned in their willingness to implement the solution.

The benefits of mediation when dealing with personal disputes

Financial Savings

The main factor that convinces people that civil mediation is the right dispute resolution tool for them is financial savings. Our mediation fees are significantly more affordable than court or tribunal-related costs.

Time-saving

Our mediation appointments can be scheduled within 5 days of receiving instructions. The mediation process usually takes a day, or two at the most for more complex disputes.

Confidentiality

Confidentiality is essential in the mediation process. We do not call any witnesses, nor is there any audience present; only the clients and mediators. What is discussed individually with a client is not shared with the other client unless authorised.

Support

Our mediators support clients through their conflict resolution process during the mediation sessions and we also follow up 6 to 8 weeks after the dispute resolution agreement is drafted to ensure that parties are still aligned in their willingness to implement the solution.

Our team of mediators can help you with the following situations

Our team of mediators can help you with the following situations

How we’ve helped resolve disputes

Medical negligence mediation

  • 2 people shaking hands across a desk

Medical negligence claims are always emotional. It was alleged by a couple, Jamie and Tonya, against a Hospital Trust that a junior doctor failed to diagnose that the wife was suffering from an ectopic pregnancy and not food poisoning. This resulted in a second trip to the hospital and the need for an emergency lifesaving operation and the subsequent loss of a fallopian tube. For 16 months Jamie and Tonya had been seeking an apology from the hospital and had run up a legal bill of more than £8,000 and court action.

Neighbour mediation

  • a young couple having couciling

When a couple, Kemi and Josiah moved into a shared ownership apartment in Battersea, difficulties arose when their neighbour’ s dog barked incessantly. The problems continued over a period of 17 months. Mediation took place over one day with separate meetings taking place in the clients’ homes via online conferencing, with a final joint meeting at a neutral venue.

Domestic construction dispute

  • 2 business people shaking hands

The Claimant, Deborah, and the Defendant, William, were neighbours. William, erected a rear extension. Deborah alleged that the erection of the structure had caused damage to her property and filed an injunction for the extension to be removed, to make good the defects that had been caused to her property and damages to a value of £45,000.

William relied on Deborah’s expert report which although it supported the damage to Deborah’s property in part, there were other defects which were not pleaded and were not responded to by Deborah.

Frequently Asked Questions

Our Accreditations

Accredited by National Dispute Resolution
Accredited by Civil Mediation Council
Accredited by Align Mediation
Accredited by Chartered Institute of Arbitrators

More information about civil mediation

one lady shying away from a group at work
2 people sat back to back in a dark environment
5 people working around a desk
frustrated man on phone sat at a cafe with his computer
2 business people shaking hands

How we’ve helped resolve disputes

  • 2 people shaking hands across a desk

Neighbour mediation

When a couple, Kemi and Josiah moved into a shared ownership apartment in Battersea, difficulties arose when their neighbour’ s dog barked incessantly. The problems continued over a period of 17 months. Mediation took place over one day with separate meetings taking place in the clients’ homes via online conferencing, with a final joint meeting at a neutral venue.

Medical negligence mediation

Medical negligence claims are always emotional. It was alleged by a couple, Jamie and Tonya, against a Hospital Trust that a junior doctor failed to diagnose that the wife was suffering from an ectopic pregnancy and not food poisoning. This resulted in a second trip to the hospital and the need for an emergency lifesaving operation and the subsequent loss of a fallopian tube. For 16 months Jamie and Tonya had been seeking an apology from the hospital and had run up a legal bill of more than £8,000 and court action.

  • a young couple having couciling
  • 2 business people shaking hands

Domestic construction dispute

The Claimant, Deborah, and the Defendant, William, were neighbours. William, erected a rear extension. Deborah alleged that the erection of the structure had caused damage to her property and filed an injunction for the extension to be removed, to make good the defects that had been caused to her property and damages to a value of £45,000.

William relied on Deborah’s expert report which although it supported the damage to Deborah’s property in part, there were other defects which were not pleaded and were not responded to by Deborah.

Frequently Asked Questions

Our Accreditations

Accredited by National Dispute Resolution
Accredited by Civil Mediation Council
Accredited by Align Mediation
Accredited by Chartered Institute of Arbitrators

More information about civil mediation

one lady shying away from a group at work
2 people sat back to back in a dark environment
5 people working around a desk
frustrated man on phone sat at a cafe with his computer
2 business people shaking hands
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